Where we deliver
We deliver across India to PIN codes served by our courier partners. Serviceability is confirmed at checkout — if we cannot reach your PIN code you will be told before you pay, not after.
We do not currently ship outside India. Seed is subject to phytosanitary and import controls in most countries and we do not undertake international consignments.
What shipping costs
| Order type | Shipping charge |
|---|---|
| Prepaid orders | Free |
| Cash on delivery | ₹50 handling charge |
The exact shipping charge for your order is shown on the checkout page before you pay, and appears as a separate line on your invoice. Nothing further is collected by the courier at delivery except the order value itself on a COD shipment.
Dispatch and delivery timelines
| Stage | Typical time |
|---|---|
| Order confirmed to dispatch | 1-2 working days |
| Dispatch to delivery — metro and major cities | 3-7 working days |
| Dispatch to delivery — other locations | Up to 3 working days longer |
These are estimates based on normal conditions. They are not guaranteed dates, and they exclude Sundays and public holidays. Monsoon disruption, regional restrictions, strikes and courier backlogs can extend them; where we know a delay is coming we will tell you.
Orders placed after 3:00 PM, or on a Sunday or public holiday, are processed on the next working day.
Tracking your parcel
When your order is dispatched we email you the courier name and the AWB / tracking number. The same details appear on your order page, which shows the current stage of the order from Paid through Packing, Shipped and Delivered.
Tracking information is provided by the courier and can take up to 24 hours after dispatch to start showing movement.
How your order is packed
Tools ship with edges sheathed and handles braced. Larger items such as knapsack sprayers and long-handled tools are boxed individually. Check the carton on arrival and report transit damage within 48 hours.
If delivery fails
Couriers normally attempt delivery up to three times. Please make sure the phone number on your order is reachable, as the courier will call before delivering.
- Nobody available. After three failed attempts the parcel returns to us. We will contact you to arrange a reship — for prepaid orders a second shipping charge may apply — or refund the product value.
- Wrong or incomplete address. If the address you gave cannot be delivered to, the parcel returns to us and we refund the product value. The outbound shipping charge is not refunded.
- Parcel marked delivered but not received. Tell us within 48 hours. We raise a dispute with the courier, and where it is not resolved in your favour we reship or refund in full.
- Parcel lost in transit. If tracking has not moved for 7 days we treat it as lost and reship or refund in full, at your choice.
- Visibly damaged on arrival. Refuse the delivery if you can, and tell us within 48 hours. Full replacement or refund. See the Return & Refund Policy.
Questions about a delivery
Quote your order number and write to support@dramivostores.shop, or raise a request from Track & Support. Support hours are Monday to Saturday, 10:00 AM to 7:00 PM IST.